Fresh Start

Fresh Start

$47.00 $39.00

Out of stock

50 ml / 1.7 fl oz. Purifying Cleansing Foam
50 ml / 1.7 fl. oz Hydrating Hero

Refresh by using pH Balanced Purifying Cleansing Foam:

Wash away excess oil, dirt, pollutants and makeup without stripping away your natural skin moisture. Enjoy beautifully refreshed skin morning and night with a pH balanced cleanser made from the purest ingredients with no sulfates (SLS and SLES), alcohol or synthetic fragrance.

Replenish and Repair by using Hydrating Hero:

After cleansing, indulge yourself by applying a generous scoop of natural Hydrating Hero. When you apply lightweight Hydrating Hero, you’ll notice the vital doses of vitamin B3 and antioxidants replenishing moisture and repairing your most delicate skin. Leaving your face softer, smoother with a more luminous appearance without the sticky or oily shine.

Use daily, morning and night. You may also use it throughout the day when you need a hydrating pick me up.

Fresh Start combo pack is everything Soul Story stands for. They are safe, protective, healthy and effective that allows you and your skin to look and feel healthy.

Excellent for all skin types: normal, oily, combination, dry, especially for sensitive skin.

Skin Benefits from using Purifying Cleansing Foam:

Brightens Skin
Eliminates old surface cells, dirt, make-up & bacteria
Calms skin
Prepares skin for toner and moisturizer

Skin benefits from using Hydrating Hero:

Brightens skin complexion
Prevents clogged pores & acne breakouts
Softens Skin

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Key Ingredients

Portulacala Oleracea
Has anti-inflammatory and soothing properties to help soothe skin irritations and calm redness.
Morus Alba Root
Has rich anti-oxidant content to help prevent the formation of wrinkles and slows down the aging process. This ingredient also works to brighten and smooth the skin.
Macadamia Ternifolia Seed Oil
It contains palmitic acid, polyphenol and Vitamin E to help stimulate cellular renewal, strengthen skin firmness and maintain moisture to the skin. It is also high in monounsaturated fatty acids providing anti-inflammatory properties to help with sensitive skin.
Red Ginseng
This powerful natural ingredient stimulates cellular renewal, strengthens the skin’s immunity to harmful environmental influences and boosts blood circulation to the skin, strengthening the skin from within.
Actinidia Chinensis (Kiwi Fruit)
Is an abundant source of antioxidants, containing a large amount of Vitamin C and a good source of Vitamin E. Vital for neutralizing harmful free radicals from the environment, helps collagen production and allowing skin texture to feel softer and smoother.


Purifying Cleansing Foam Detailed Instructions

With clean hands, apply a dime-size amount and gently massage in circular motion on damp face and neck to lift all the impurities without using chemicals, soaps or synthetic fragrances that can irritate your skin.

Rinse with lukewarm water and finish with a final splash of cold water. Pat dry using a clean dry towel. Now your skin is ready to be moisturized and protected.

Made to use every day, morning and night.

Hydrating Hero Detailed Directions:

After cleansing and toning, indulge yourself by applying a generous scoop of natural Hydrating Hero. Gently massage all over your face, neck and chest and lightly pat for proper absorption.

When you apply lightweight Hydrating Hero, you’ll notice the vital doses of vitamin B3 and antioxidants replenishing moisture and repairing your most delicate skin. Leaving your face softer, smoother with a more luminous appearance without the sticky or oily shine.

Use daily, morning and night. You may also use it throughout the day when you need a hydrating pick me up.

28 reviews for Fresh Start

  1. Mackenzie

    I really like the gel cream because it doesn’t leave a heavy feeling on my face. My skin feels moisturized. The cleanser is gentle and does not leave a tight feeling on my face afterwards but there is no scent so I needed a week to get use to it. The good news, it was not overpowering that made my allergies act up.

  2. Tina, Skin Type: Sensitive skin

    I had no break outs or any sort of acne since I started using the hydrating hero and cleanser. I use it every morning and night. I try to remember to apply a moisturizer right after using this cleaner, and I do notice that my skin feels smoother and brighter.

  3. Denise, PR

    Great combo!
    Love this face wash! Skin feels nice and refreshed without feeling extremely dry. The moisturizer feels light but gives my skin the much needed moisture.I have combination/dry skin and I love it!

  4. Brook

    I have been battling uneven skin tone, acne, clogged pores for a while now. After my first time using this gel cleanser and gel cream my skin looked so much better. I now use both morning and at night. My skin looks so healthier. I don’t no longer clogged. My acne is almost all gone. This is the best face wash I have ever used. It is made with natural ingredients that I feel good about putting on my skin.
    Oct 12,2020

  5. Anonymous

    ~ Hydrating Hero keeps my skin extra moisture and texture is so good! The cleanser is very gentle, non stripping and lightly foaming. I highly recommend these products for hydrating skin and actually bought it three times already.
    September 19, 2020

  6. Verity, Human Rights, Skin type: very sensitive and recent years oily

    I would say my skin is sensitive. I have to be very careful what products I use because I react to many moisturisers, makeup’s, perfume etc. sometimes I’ll get rashes, hives or pimples from products that are too harsh. It’s why I was looking for something without all the harsh chemicals.
    With Hydrating Hero, my skin gets the moisture and I don’t get any reaction.
    I am loving the cleanser! I like how it starts as an exfoliant and then becomes soapy and smooth! Will definitely get more of this from you in the future
    My skin used to be dry but in the past few years has changed to being quite oily.

  7. Anonymous

    Hands down, my favorite face wash. You only need a small amount and my face feels clean without feeling tight or stripped.

  8. Jessica

    I love the cleanser so far, but I especially love the hydrating hero. It’s so light! Perfect for daytime wear. I really like the water gel type moisturizers.

  9. Kim C. (verified owner)

    I have recently purchased your facial cleanser and moisturizer and I’m so happy with your product!! I do have a question, though. The cleanser is 1.7 ounce and I was hoping to purchase in a larger size (maybe 3 – 4 ounces per order), since I live in the United States and the shipping is higher.
    Thank you very much and my hope is that you never change the formula! I’ve had a terrible time finding a cleanser and moisturizer that works on my very sensitive skin.

  10. Emily, Mother and Business Development Manager, Skin type: combination

    My Holy Grail!
    I’m not sure which of the two is working better for my skin but I’ve been getting compliments on my skin complexion.
    I really like how the cleanser does not smell and it’s gentle. I notice how it doesn’t make my skin feel dry. The moisturizer on the other hand smells like nature. The hero is super hydrating. They are now my holy grail essentials.

  11. Bich, Business Owner

    Overall, the set made a big improvement on my combination skin. I have an oily t-zone and dry cheeks.

  12. Minji, Skin type: combination and sensitive skin, Student and Cosmetic lover

    The cream is lightweight, hydrating and moisturizing. It feels cool and soothing on my skin when I apply it which I like. Works great on my sensitive skin
    I also really like the face wash! It’s super cleansing but also gentle. Leaves my face feeling clean and refreshed! The cleanser lasts quite a while too.

  13. Michelle, COO and Mother, Skin type: combination

    An amazing cleanser. I would give this 5 stars if there was a scent. I understand why there is no scent to make it healthier and better for our skin but I’m not use to it. I like the gel cream as it smells so natural and it feels so soothing to my skin. My skin does feel soft and brighter after using it for two months.

  14. Soojin 수진, Skin type: sensitive skin

    I found this to be really gentle on my sensitive skin. Most cleansers cause a tight feeling or irritation/redness on my skin, but this cleanser cleans thoroughly while not being too stripping or foaming too much. Whenever I wear makeup, I make sure to double cleanse. I use an oil and then follow with this. I can put this cleanser near my eye area without worry. It will get rid of any makeup residue missed by the cleansing oil. I had to get use to no smell.

    I like how it glides on my skin and it doesn’t cause me any acne. Other moisturizers tend to be too heavy for my sensitive skin.

    For me, it’s definitely worth splurging on and my skin looks healthier.

  15. Tham, Skin type: Normal

    I love how easily it spreads and you don’t need to add a lot. It makes my face feel soft! Really good ingredients and mixes well with other products. Wish the cost was a bit lower though so I can’t give it 5 stars. Haven’t been able to find a moisturizer better than this one so I will continue to buy it!

    It’s a really good cleanser, but I wouldn’t use it to remove makeup, especially not eye makeup. Definitely love it as a second cleanse or a cleanser after using eye makeup remover.

  16. Linh

    The best!!
    I love this cleanser! I was in the camp that all cleansers are the same and I had tried tons and never cared, but kept reading about how great this one was so decided to give it a try. Game changer! It’s so gentle yet still gets all my makeup off and it feels like it’s taking all the dirt out of my pores. I had to get use to the no scent as I learned it’s healthier for my skin. Love it!

    I have dry skin and this moisturizer has made my face look way better. It goes well underneath make up! The natural smell isn’t strong and it doesn’t bother me at all. It almost makes me feel like my face is cleaner, smooth and brighter.

  17. Lisa L.

    Soft and Supple
    Looks like a gel, feels like a light and cooling. My skin is sensitive and I didn’t get any reaction and my skin feels smooth and soft.

    The cleanser has no scent that I’m not use to but I noticed my skin is better after using it for a couple of weeks.
    Lisa L.
    Skin Type: Sensitive and dry

  18. Claire, Skin Type: Combination and sensitive skin

    I love this cleanser and gel cream combo for my sensitive skin.
    My favourite moisturizer right now is Hydrating Hero. it’s not often I can find a moisturizer that helps my skin hydrated without causing skin irritation. I also really like the smell. It’s not too over powering but feels natural.
    I didn’t realize how good the cleanser was until I changed it to another brand and notice my skin was getting dry and itchy. Once I went back to my Fresh Start combo, I realized how much gentler it was on my skin.

    This is my favorite moisturizer. It works for me and I love it.
    (I am guilty of the “grass is always greener” mentality)
    Absorbs nicely!

  19. Sophie L., Skin Type: Combination Skin

    Purifying Cleansing Foam:
    Great! A little goes a long way. Works great and improved my skin! Love how my face feels afterwards with feeling dry.

    Hydrating Hero:
    After using it the first time, I notice how soft my skin felt and it smells really nice. A jar of nature! Kkkkkk! After two weeks, I noticed my skin complexion is brighter. After a month, I noticed that my skin looks better. Even my coworkers and friends have commented.

  20. Van Ly

    I’ve been using Soul Story Skincare for over a year including the face wash and now the hydrating gel face cream. I find the face wash gently cleanses with a lovely scent. The hydrogel also isn’t heavy or greasy as a face cream which is nice in the humid climate of Saigon. I’m also happy to find skincare products using natural ingredients. Ordering and delivery also a breeze. Well worth the price.

  21. Sun, Skin type: Combination Skin

    The holy grail for combination skin. My skin type is: Oily T zone and dry cheeks.
    Hydrating Hero is really hydrating and works really well under my sunscreen and make up.
    Cleanser is creamy and light and I like how little I need to wash my face.
    I have no regrets using Fresh Start Combo. They are now my go to skincare products.

  22. Ngọc Ánh

    I’m in love!
    After a few days of using Hydrating Hero, I noticed that my sensitive skin was glowing. A few weeks later, it felt amazing. A month later, it feels and looks hydrated, soft and plump!
    I really like how little I need to use to wash my face. I like how my face feels clean but not tight afterwards.

  23. Denise Fawcett Mother, Entrepreneur and Healthcare Professional

    Asked my husband to order me the cleanser and he picked this set instead. Best mistake he’s ever made because I now love Hydrating Hero! Who knew that a natural skincare line could feel so LUXURIOUS?! Using both the facewash + cream has made my skin so soft and radiant.

  24. Stephanie Y. Mother and Educator

    I’ve never used a pH Balanced with no alcohol or SLS before but now I’m obsessed. Just a dab on your palm, mix it up and you have frothy! And it’s creamy at the same time so your face doesn’t feel dry and tight after cleansing.

  25. Grace Lee Beauty Lover

    The name is perfect for these 2 ~ every morning after cleansing and hydrating, I do feel like it’s a fresh start to my day and I can take on anything! Tip: I’m a Canadian girl and our winters are brutal so a few times a week for my evening routine, I do add a sheet mask in between the cleansing and moisturizing.

  26. Linda Parker, Engineer and Professor

    During Week 1: Hi Vivian! I love the cleanser and gel! In two days, I have noticed a difference! #awesome

    After Week 2: Still loving them and if I had to rank the skin results in order: more moisture, feels smoother and looks a little brighter.

    After Week 4: Definitely the gel cream provides lots of moisture, my skin still feels smooth and appears brighter/lighter. I even notice that pores on my nose are smaller.

  27. Grace K. – Mother, Acupuncturist, and Taekwondo Master

    Leaves my skin feeling clean, moist and fresh all day. Can’t find these kind of products anywhere else. On top of that…the fragrance is subtle and smells great. I’m super picky and this line of skincare is fabulous

  28. Van Nguyen Mother and Beauty Lover

    Bought Fresh Start after getting a chemical peel that left my skin super dry and flaky. I swear no-thing would hydrate my parched face until I tried this duo. It’s only been a week and a half but my face is finally looking and most importantly, feeling so much better. I think it helped that the cleanser was pH-balanced because it didn’t dry out my face even more and the gel-cream contains lots of vitamins. Once my skin heals completely and this quarantine is over, I am purchasing the Sunwarrior sunscreen too.

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Soul Story's Fresh Start is formulated with NO: parabens, oxybenzone, octinoxate, ethanol, mineral oil, phenoxyethanol, benzophenone, talc, animal raw, triethanolamine, petrolatum, synthetic pigments, lanolin and sulfate such as SLS and SLES.

Soul Story Skincare is against animal testing.

All our cosmetics are formulated and manufactured in Korea at a high-standard CGMP facility.

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For external use only.

Avoid contact with immediate eyes.

Discontinue use if irritation occurs.

Keep out of reach of children.

Do not expose products to direct sunlight.

Store at room temperature not exceeding 30C.